We currently serve Banepa Municipality and surrounding areas of Kavre district. Visit our Coverage page or call us to check if your specific location is covered.

Our team typically completes installation within 1-3 business days after your service request is confirmed. We will coordinate with you for a convenient time.

Yes! All our home and business plans include truly unlimited data with no throttling, no fair use policy caps, and no hidden charges.

No. We provide a high-quality router with all our plans. The router is included in your plan — there are no extra charges.

We guarantee 99.9% network uptime. Our infrastructure is monitored 24/7 and our team responds quickly to any issues to minimize downtime.

You can call us at 011-662729 or 011-662377, or email info@ultranet.com.np. Our support team is available Sunday through Friday, 9 AM to 6 PM.